PIRO | Moving jewelry businesses forward

Discover the key benefits of PIRO Fusion, our jewelry business management software

Jewelry software for manufacturing, wholesale and retail companies

A fully centralized jewelry ERP that combines the management of manufacturing, inventory, retail and online sales, and shipping.

Our modern and user friendly interface requires minimal training - and provides maximum results.

PIRO is integrated with Shopify, Etsy, Magneto, RevCascade, SolidCommerce, VEN, Listing Mirror and Signet portals.

Reliable support when you need it: reach out to us by phone, email or use our ticketing system.

Our Customer Portal offers custom tools for both B2B and B2C types of jewelry companies.

How PIRO makes everyone's life easier

The owners

One of the main benefits of PIRO is that it gives jewelry business owners a clear overview of their operation. By freeing up management time, owners could focus on improving the business strategy and finding new ways to grow.

The owners

The shop managers

PIRO allows shop managers to know exactly where a job is in production and fulfillment.

PIRO improves the overall quality of day-to-day operations and helps to run the shop in an effective and efficient manner.

The shop managers

The jewelers

With it's user-optimized navigation, PIRO automatically organizes the orders for jewelers so that they can quickly see current tasks, special instructions and identify priorities. They don't have to be tech-savvy as their screens are intuitive, color-coded and include minimal information only.

The jewelers

The customers

PIRO Customer Portal allows for easy and efficient customer interactions, online. All successful jewelry businesses are based on customer satisfaction, on-time delivery and shortened delivery times. Overall, PIRO can help you to professionally deliver your jewelry or service, and achieve maximum client satisfaction.

The customers

Benefits for all types of jewelry businesses

Watch some of our demo videos below

What our customers say

"We have been using this jewelry software for 4 years now, and it has transformed our business. Information is critical to the success of any business, and having the details of every job easily accessible certainly makes the running of our business that much easier. All production aspects of our business are handled within PIRO, in particular, the progress of jobs through the factory and their invoicing."

- David Gabriel, Director

"Prior to purchasing and implementing PIRO, for years we ran an entirely manual process for tracking jewelry production. We are now able to process more manufacturing jobs and complete more orders faster and on-time. We also are able to track and analyze more accurate data to make better company decisions. This has helped to increase our client base, and improve customer retention."

- Roger Azizian, Chief Executive Officer

"We were looking for the right jewelry manufacturing software for many years. PIRO is currently used to manage all our business processes and invoicing steps. We estimate that production errors have been reduced by at least 30% since the adoption of PIRO, and the overall savings and increases in production capacity have allowed us to add more staff and increase production. We are grateful to the PIRO team for their professional service."

- Zsombor Antal, Chief Executive Officer

"PIRO has helped us manage our business more efficiently, reduce the number of production errors dramatically, keep better track of company and customer inventories, and improve our production process by alerting us to bottlenecks and signaling where we were losing significant amounts of time and money. PIRO also connects directly to our website through use of its Customer Portal."

- Martin Makar, Owner

"PIRO is now used to manage production and inventory, jewelers' activity, and the overall efficiency of the production process. It allows Pieter Andries Designs to manage our workforce more efficiently and schedule jobs based on certain priorities established with our clients, thereby increasing customer satisfaction and timely delivery rates."

- Pieter Andries Hye, Founder and CEO

"When we were looking for a system to help us manage our jeweller services division, and after looking at several options, we decided to implement PIRO Fusion at MetCon. Today, we use Fusion to manage our jewellery manufacturing work, from mould making to finished jewellery, and to keep our clients updated in real-time through automated update emails. Fusion has also been a great tool to help us manage our international product offerings."

- Kyle Harrison, Metcon's Project Manager

"My experience as the Project Manager from VANBRUUN is excellent from the start. Michael took very good care of all our questions and aspects of the project to make us feel comfortable in selecting PIRO over its peers. After the initial process, our Project Manager, Cindy helped us set up the system just the way we aimed for and what surprised me the most in a positive way is how adaptable PIRO is with the team of developers catering to our more advanced needs."

- Johan Moberg, VANBRUUN's Project Manager

"Having an open API was very appealing to us. We were looking for a system with an open API that would allow us to develop connections with e-commerce platforms that our business is using. The ability to keep track of jobs at all times with PIRO is very useful too. The PIRO support team is very helpful and can always resolve the reported issues in a quick and timely manner."

- Eyal Brikman, COO

We treat you as a partner

No contract, cancel at any time

With our SaaS licensing model, we aim to lower jewelry companies' barriers to using our robust ERP system. We don't lock you into a long-term contract; you just pay until you benefit from using the service. No contracts and no penalties.

Get free updates, no matter what

We release updates frequently to ensure that you get the most advanced and user-friendly toolset on the market. The best part is that all feature upgrades, UI and UX upgrades, patches, and new features are being released at no cost to you.

Your goals are our Vision

Everybody's goal is to operate the business better by increasing effectiveness, transparency, and traceability. Our Vision is to provide you with the most functional and user-friendly system to achieve this goal. And your feedback will never be unheard.

Implementation: a road that you don't have to take alone

Configuration and go-live

Careful planning is the key to a successful go-live, but you can rely on our expertise:

Business Analysis - The implementation starts with a clear understanding of your business model and all operational processes. Sometimes, we work directly with business owners, department heads, and staff to collect and document all the relevant information.

Implementation - After the business analysis is done and we have a thorough understanding of your requirements, our implementation specialists will define the major milestones of the project and work together with you until the configuration is completed step-by-step.

Based on our experience PIRO implementation can take anywhere from 20 weeks to 7 months. Click to see the steps of a successful PIRO implementation in less than 7 months.

Training

The first person who will get comprehensive training is your project manager, who will follow the implementation closely.

We can organize targeted training sessions for different user groups using and interacting with the system daily. Configuration-specific training videos and documentation we will create will also help your team to shorten the learning curve.

Support

Our entire team, from support staff to developers, is committed to supporting your PIRO implementation and your smooth system operation. Phone, email, and remote help are available during our wide range of support hours.

If you look for help outside of support hours, you can submit support tickets using our Support Portal or access our KnowledgeBase within the application.

Solution Proposal

When challenges arise, everyone looks for the Holy Grail. No doubt, your challenges
brought you here.

Could PIRO be the right fit
to solve them?

Get an instant Solution Proposal –
customized for your situation,
delivered in seconds.

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Behind the stage: we'll tell you what other vendors don't

Selecting the right software for your jewelry business is a difficult task, but our video blog will help you to make a wise choice.
No less, you will also learn what the right process is when implementing a software like PIRO.

View our channel on YouTube