Serving various business segments in the jewelry industry
Metal Concentrators
"When we were looking for a system to help us manage our jeweller services division, and after looking at several options, we decided to implement PIRO Fusion at MetCon. Today, we use Fusion to manage our jewellery manufacturing work, from mould making to finished jewellery, and to keep our clients updated in real-time through automated update emails. Fusion has also been a great tool to help us manage our international product offerings.
We have recently launched a Client Portal and most of our clients love the fact that there is no more paperwork involved in the process and that they can place and track their Job Orders at every step in the process.
We are looking to expand the Portal to other offerings like metal and findings catalogues and also to be able to quote and price work based on real-time international pricing of precious metals."
Kyle Harrison, MetCon's project manager
Metal Concentrators – MetCon – is one of South Africa’s biggest casting and refinery companies, being in the industry for over thirty years. Their services include refining gold and silver up to a guaranteed four nines (999.9) purity level, minting of premium wealth products and specialist jeweller services.
Vanbruun AB
"My experience as the Project Manager from VANBRUUN is excellent from the start. Michael took very good care of all our questions and aspects of the project to make us feel comfortable in selecting PIRO over its peers. After the initial process, our Project Manager, Cindy helped us set up the system just the way we aimed for and what surprised me the most in a positive way is how adaptable PIRO is with the team of developers catering to our more advanced needs.
This makes us feel like we have a platform that will support our high growth rate for years to come while saving us money and resources as we integrate PIRO to be the center of our different systems. PIRO has created a system that will support any company in the jewelry industry while the people behind is giving you the very best care all the way from sales to support."
Johan Moberg, VANBRUUN's project manager
VANBRUUN is an online specialty retailer of fine jewelry. It was founded and based in Borås, Sweden, and competes with traditional jewelry stores such as worldwide Tiffany & Co, and Swedish Guldfynd, and online retailer stores such as Blue Nile, 77diamonds, and James Allen. The main market is the Nordic region but VANBRUUN sells its products worldwide.
Kobelli Fine Jewelry
"Having an open API was very appealing to us. We were looking for a system with an open API that would allow us to develop connections with e-commerce platforms that our business is using.
The ability to keep track of jobs at all times with PIRO is very useful too. The PIRO support team is very helpful and can always resolve the reported issues in a quick and timely manner."
Eyal Brikman, COO
Established in 1980, Kobelli is a family-owned business that has been importing diamonds and manufacturing fine jewelry for four decades in the heart of downtown Los Angeles.
AM-CAD
"PIRO has helped us manage our business more efficiently, reduce the number of production and casting errors dramatically, keep better track of company and customer inventory, and improve our production process by alerting us of bottlenecks and signaling where we were losing significant amounts of time and money.
"PIRO has helped us manage our business more efficiently, reduce the number of production and casting errors dramatically, keep better track of company and customer inventory, and improve our production process by alerting us of bottlenecks and signaling where we were losing significant amounts of time and money.
PIRO also connects directly to our website through use of the Customer Portal, allowing customers to check on the status of their job orders on their own, and to QuickBooks, reducing the amount of time spent on data entry and giving us the ability to manage our business from one place.
Since implementing this jewelry management system in our business, the support team has listened to all of our concerns and always made an effort to accommodate our needs. They are a great group of people always willing and able to help and listen to our concerns."
Martin Makar, Owner
Zero Porosity Casting
"Prior to purchasing and implementing PIRO at Zero Porosity Casting, for years we ran an entirely manual process for tracking jewelry production.
"Prior to purchasing and implementing PIRO at Zero Porosity Casting, for years we ran an entirely manual process for tracking jewelry production.
We came to the realization that we needed a better way to integrate all of our workflow processes through automation to enhance visibility and improve efficiency.
With this jewelry manufacturing software, we are now able to process more manufacturing jobs and complete more orders faster and on-time. We also are able to track and analyze more accurate data to make better company decisions. This has helped scale our business, increase our client base, and improve customer retention.
I can honestly say the PIRO support team has always offered me prompt and reliable customer service. The team members are always available whenever we need assistance and respond to us in a timely manner. To me, this is one of the most important factors in selecting a software provider. We manufacture jewelry and need to feel confident that we can always rely on our software company because our entire production process is dependent on it. The whole staff at PIRO is completely devoted to supporting all of their clients so I will never have to worry about any lack of support.
I believe I made the right choice in choosing PIRO and look forward to a long-standing relationship for years to come."
Roger Azizian, CEO
Lenrose
"We have been using PIRO for 4 years now, and it has transformed our business. Information is critical to the success of any business, and having the details of every job easily accessible certainly makes the running of our business that much easier.
"We have been using PIRO for 4 years now, and it has transformed our business. Information is critical to the success of any business, and having the details of every job easily accessible certainly makes the running of our business that much easier.
All production aspects of our business are handled within PIRO, in particular, the progress of jobs through the factory and their invoicing. Staff are able to track each job easily without having to physically run around searching, and clients are impressed by the professional manner in which job tickets are presented and invoices generated to include all pricing details.
In short, this jewelry business software has helped us to present a more professional service to our clients by eliminating errors and providing clear and concise information about their jobs and their progress through the system. It also enables us to easily recall job information, manage our supplies, and once again eliminate confusions. Critically, PIRO has also saved us money by vastly reducing overhead labour costs and errors.
We simply love this jewelry software and could not manage without it!"
David Gabriel, Director
Lenrose is a contract casting house located in Melbourne, Australia. They provide a full range of casting services to the jewellery trade, including CAD/CAM, moulding and of course casting.
Pieter Andries Designs
"I was looking to improve the tracking and management of the jewelry manufacturing process and to phase out and old system that was not up to the task anymore.
PIRO is now used to manage our jewelry production and inventory, the activities of the jewelers, and the overall efficiency of the production process. It allows Pieter Andries Designs to manage the workforce more efficiently and schedule the jobs based on certain priorities established with its clients, thereby increasing customer satisfaction and timely delivery rates."
Pieter Andries Hye, Founder and CEO
Pieter Andries Designs is a retail shop with a manufacturing department. All jewelry sold is created on-site, based on designs created by Pieter Andries, who has over 45 years of experience in the jewelry industry.
